ABC Hybrids offers a lifetime warranty on all brand-new hybrid battery installations. We offer a 1-4 year warranty on all refurbished hybrid battery installations.
ABC Hybrids warranties its products to be free from defects in material and workmanship under normal use and service.
Warranty period lasts from the date of purchase until the expiration of the policy term, as noted on the invoicing. There is no limit on mileage under this warranty policy. Warranty terms will not be restarted for ANY reason.
Warranties are transferable, within 30 days of vehicle sale, with a copy of the bill of sale for the vehicle. Only one (1) transfer is allowable per battery. A copy of the registered owner’s name must be provided to ABC Hybrids within the 30 day period. You may not resell the battery to another party separate from the vehicle and maintain the warranty.
All new battery lifetime warranties revert to a four (4) year warranty from the original date of purchase upon sale of the vehicle. Warranty term will not be restarted for ANY reason upon sale of the vehicle.
If the battery is found to be defective in material, workmanship, or installation by ABC Hybrids during the warranty period, ABC Hybrids will issue a replacement based on the reported Diagnostic Trouble codes that relate to a HV or IMA battery failure. This would also include the same installation service as previously provided by ABC Hybrids. Batteries that were shipped to customers or third party installers are not eligible for free installation by ABC Hybrids, and are not subject to reimbursement for labor charges.
Warranty does not cover any commercial use of this product. If this product has been purchased for commercial vehicles use, please refer to the applicable Warranty coverage.
All warranty service requests must be initiated by calling 833-473-3601. Option 2. We will send you a warranty diagnostic worksheet to guide you through the process.
All suspected warranty claims must first be supported by diagnostic trouble codes. These may be obtained with a code scanner(must attach pictures) or the vehicle must be diagnosed by a repair shop or a Toyota dealership.
If you have a code scanner or have the trouble codes read by an auto parts store etc:
If you have the vehicle diagnosed the following information must be provided by the repair shop or dealership:
Upon review of the repair shop/dealership diagnosis and determination of a battery failure within the warranty period, ABC Hybrid Battery will replace the failed battery at no charge to the customer. ABC Hybrid Battery will not reimburse for diagnostic expenses or towing associated with any warranty claims.
All suspected warranty claims must be diagnosed or verified. The vehicle can be taken to a repair shop, dealer or parts store to obtain trouble codes and/or diagnostic report.
Lifetime warranty for non-commercial vehicles: ABC Hybrid Battery guarantees our battery for the life of your vehicle as long as you own the vehicle regardless of age or mileage. The lifetime warranty includes battery replacement for a failed battery in accordance with our warranty process above.
This product warranty becomes null and void if the damage is caused by misuse, abuse or accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; exposure to harsh weather and/or chemicals; or lack of proper maintenance. This warranty also becomes null and void if the product is opened or any sticker is tampered with, broken, or missing, or if the damage is caused by any other condition that is beyond the control of ABC Hybrid Battery.
IN ALL CASES, ABC HYBRID BATTERY SHALL NOT BE RESPONSIBLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE EXCLUDED.
By accepting this product, you hereby waive and release any claim now or hereafter existing against ABC Hybrid Battery, its employees, officers, directors, agents and customers, on account of any and all claims, demands, suits, causes of action and all legal proceedings, whether civil or criminal, damages, losses, liabilities (including, but not limited to, strict liability in tort), obligations, penalties, judgments or fines and other sanctions, and any costs and expenses in connection therewith, including legal fees and expenses of whatever kind and nature, which may result from or arise out of injury to or death or loss or damage to property or the loss of use of any property which may result from or arise out of the possession, condition, use or operation of this product.